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2 FREE TO ATTEND TOP LEVEL CONFERENCES: |
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Aligning your Corporate Strategy with New Demands for Visibility, Speed and Customer Satisfaction
Luke Massery, VP GM Groupon Goods, Groupon |
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Automation in a D2C, Omni-channel Worldn
John Munnelly, Head of Operations – Magna Park Campus, John Lewis Partnership |
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Winning on International Delivery
Stuart Hill, CEO and co-founder,
WN Direct |
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Flexing your Fufillment and Delivery Systems to Prepare for Seasonal Peaks and Troughs
Guy Meisl, Head of European Distribution, Deckers |
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Meeting New Customer Expectations for Speedy, Flexible Delivery and Returns
Maxim Romain, General Manager, Wayfair Europe |
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Top Tips for Establishing Greater Transparency for an End- to -End Supply Chain
Paul Miller, Director of In-bound Logistics, Shop Direct |
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Panel Discussion: Fulfilling Customer Expectations in the Final Mile
Mark Robinson, Customer Delivery Operations Director, John Lewis – Edward Osborne, Head of Dropship Operations, Tesco.com |
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Supplier Collaboration – the good, the bad and the ugly
Chair: Sean Fleming, Editor, eDelivery.net |
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Omni-channel Delivery – winning on customer experience and ROI
Robyn Doyle, Head of e-Commerce Strategy & Planning, Dixons Carphone Warehouse |
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Multi-Channel Returns Management – turning a logistical challenge into a commercial opportunity
Jonathan Gorst, Senior Lecturer, Sheffield Business School & Vice Chair, Chartered Institute of Logistics |
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Click and Collect – delivering online shoppers in-store
Paolo Rangoni, Supply Chain Director, Carrefour Italy |
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Closing Keynote Address: Bringing Supply Chain into the Board Room
Oliver Cofler, Customer Service and Logistics Director, Mondelez |
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